Skip to content
Responsibilities:
- Provide technical support and troubleshooting to office and retail shop end user on IT related request
- Setup and configure IT peripherals
- Perform management of hardware and software inventory
- Prepare and maintain documentation of procedures, user manuals
- Liaise with vendors for IT resolution
- Ad hoc tasks as required
Requirements:
- Diploma in Information Technology related disciplines
- 2 years of related experiences in Technical support
- Familiar with Windows platform and Office365
- Experience in MAC OS platform would be an advantage
- Preferable with experience in Active Directory, MS SharePoint
- Proactive, energetic, and able to work independently
- Good Attitude, be patient and willingness to learn and will work extra hours when necessary
- Holder of IT industry certification such as MCTS, MCP, CCNA is an advantage but not a must
- Immediately available is highly preferred
