Responsible to lead the department in achieving sales target as assigned by the company and overseeing the store operations.
Oversee day-to-day retail operations and monitor performance of the retail stores to maximize sales and profits, shop standard and customer service standard
Review and prepare business management reporting to reflect the sales performance with recommendations
Collaborate with other internal parties to enhance service excellency & sales target
Responsible for annual budget planning and monthly sales forecast
Work closely with operation team and help with training coordination, evaluate needs, review training program and consolidate comments and follow-ups
Develop and deliver solutions to operation teams to drive customer satisfaction and business efficiency
Prepare retail strategy planning and monitor new store opening
Requirements:
Bachelor degree in Business or related disciplines
At least 8 years of retail operation experience in a managerial level
Excellent supervisory ability with experience in managing multiple stores
Excellent problem solving and negotiation skills
Strong organizational, communication and interpersonal skills
Able to work in a fast-paced environment with ability to cope with changes
Good team player, energetic and self-motivated
Good command of spoken and written English and Cantonese
