IT Support Officer


  • Provide technical support and troubleshooting to office and retail shop end user on IT related request
  • Setup and configure IT peripherals
  • Perform management of hardware and software inventory
  • Prepare and maintain documentation of procedures, user manuals
  • Liaise with vendors for IT resolution
  • Ad hoc tasks as required



  • Diploma in Information Technology related disciplines
  • 2 years of related experiences in Technical support
  • Familiar with Windows platform and Office365
  • Experience in MAC OS platform would be an advantage
  • Preferable with experience in Active Directory, MS SharePoint
  • Proactive, energetic, and able to work independently
  • Good Attitude, be patient and willingness to learn and will work extra hours when necessary
  • Holder of IT industry certification such as MCTS, MCP, CCNA is an advantage but not a must
  • Immediately available is highly preferred